Identify and account for organizational drivers.

All members bring awareness to what might help or harm the organization, and aim to account for drivers in an effective way.

A tension is a personal experience: a symptom of dissonance between an individual’s perception of a situation, and their expectations (or preferences).

Challenges and opportunities for an organization are revealed as people become aware of tension they experience in relation to them.

To discover drivers, look behind tension and describe what’s happening and what’s needed. Sometimes an inquiry reveals misconceptions and the tension goes away.

Awareness of organizational drivers can be passed to an appropriate domain to be addressed.