A deliverable is something which is provided as a result of an agreement in response to a driver. Deliverables include products, raw materials, services, experiences and transformations.

In the context of an agreement, clearly describing deliverables supports shared understanding:

  • include the necessary amount of detail
  • reference other documents when helpful or necessary

Explicitly defining deliverables can be useful for improving:

  • organizational strategy
  • circle strategy
  • development plans
  • domain descriptions
  • any other agreement (e.g. business goals, process policy, customer communication)